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Couriers and Freight are the world’s first all-inclusive freight system and the one company that manages all your transport, logistics, sea freight, and mail. To make life easier for you we take care of everything – whether you’re a one-off shipper or a company that employs lots of carriers for all sorts of services. With wide ranging services such as get an instant quote and insurance services from QBE marine Transit Insurance a leading insurance company in the world, Couriers and Freight is reaching new boundaries.
Couriersandfreight.com.au is constantly trying to keep pushing the limits. We would love to hear from you. Tell us what you think about the site.

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Rating

starstarstarstarstarstarstarstarstarstar 23/5
Based on 23 reviews

Feedback

Comments Rating From Date
Absolutely blown away by not just how easy it was to use the site and book in my delivery, but at how fast it arrived - interstate ! Perth to SE Qld in around 36 hrs ! After such a run around by a number of other courier services, this was unebelievably pleasant experience. Thanks so much !
starstarstarstarstarstarstarstarstarstar Walmsley 15/06/2017
I did use the service and was told I would get my refund in 21 days, it has now been 3 months and I am still waiting for my refund. I cancelled the service as I waited at home for the courier to collect the bag between 9am - 2pm. I called at 1pm to find out where the courier, they could not tell me when they would be collecting hte bag. I told them I need to collect my child from school and was told that if the courier came while I was out I would need to pay again for the collection service. I cancelled my booking. Still waiting for my refund. I will never use them again. :-(
starstarstarstarstarstarstarstarstarstar Ford 08/06/2017
Very Pleased. Picked up from Toowoomba Qld Monday at 3.00pm Delivered Melbourne Wednesday 12.04pm. Very impressed. And a excellent price. Will use your sevices again.
starstarstarstarstarstarstarstarstarstar Carr 01/06/2017
Disgusting service! Never would I recommend this company!
starstarstarstarstarstarstarstarstarstar Kirkby 19/04/2017
WILL NOT USE this company againm! Booked and paid for a same-day delivery and after waiting 2 business days the driver still did not show to collect the package. I made multiple phone calls to Customer service who said they would follow it up, however they took no initiative to contact me to update me on the status, nor did the courier driver they referred me to have any record of the booking. I ended up requesting a refund and making the delivery myself!
starstarstarstarstarstarstarstarstarstar DAVISON 21/03/2017
Do You have white label for this courier comparison tool. We are looking to add one to our freight portal. Rgds Daniel.
starstarstarstarstarstarstarstarstarstar Daniel 31/12/2016
Hi Kotze, Thank you for your feedback. I can understand your frustration, we are more than happy to contact you to go through this and to try and resolve it. Account numbers cannot be provided to anyone, this company policy. If any staff member did so they could lose their job. Carriers do occasionally miss pickups, this could be due to running out of time, trucks being full or one of many other reason. If this ever happens please call as and we will happily contact the carrier and re-book the collection. But this must be handled by our staff. Couriers and freight is open from 8am to 5pm Monday to Friday if you would like us to give you a call during these times I can arrange a manger to contact you directly today? Once again I am sorry for your frustrations Thank you for your support Couriers and Freight Customer Service Manager
starstarstarstarstarstarstarstarstarstar Customer Service Manager 13/04/2016
I am highly unhappy with the customer service and the overall service of C&F. Booked 3 parcels for collection before cutoff, which were never collected, as it was a Friday, nothing was done over the weekend the the parcels which meant that for a delivery which could have already taken place, while still waiting to be collected. Contacted Jess from CS and only received a "its not our problem" attitude if the delivery company did not collect the parcels, and she would rebook it. ANOTHER DAY WASTED!! Courier services are used as parcels need expidited delivery, what a waste of money, could have used a more expensive service if delivery was guaranteed. Toll express was of no help either as they needed a client no to investigate why pickup did not take place and Jess from CS refused to supply the number. Wont be using this company again, totally unreliable.
starstarstarstarstarstarstarstarstarstar Kotze 11/04/2016
I joined and your site indicated if you join you receive upto 30% discount. I actually paid more after joining. What is going on, most confused, did I miss the discount option? Thank you
starstarstarstarstarstarstarstarstarstar phillip 11/11/2015
TNT's service was fantastic and i saved money using couriers and freight
starstarstarstarstarstarstarstarstarstar Anthony 20/02/2012
Was very happy with there service. It took 2 hours to do a standard delivery. Yet my current courier could not even do it before Christmas. I will use them again for sure
starstarstarstarstarstarstarstarstarstar anthony 29/12/2011
Great Service
starstarstarstarstarstarstarstarstarstar Smith 22/12/2011
Very Good
starstarstarstarstarstarstarstarstarstar Tom 20/12/2011
Very Good
starstarstarstarstarstarstarstarstarstar Tom 20/12/2011
Very efficient
starstarstarstarstarstarstarstarstarstar John 20/12/2011
Excellent
starstarstarstarstarstarstarstarstarstar Warner 12/12/2011
i booked a job and within 20 mins picked it up. I will defiantly be using this site again.
starstarstarstarstarstarstarstarstarstar Ly 12/12/2011
Top of the line
starstarstarstarstarstarstarstarstarstar Watson 02/12/2011
Really Good
starstarstarstarstarstarstarstarstarstar Clarke 01/12/2011
Very efficient
starstarstarstarstarstarstarstarstarstar Jones 30/11/2011
Outstanding
starstarstarstarstarstarstarstarstarstar Johnson 28/11/2011
couriers and freight makes sending parcels easy
starstarstarstarstarstarstarstarstarstar Rodrigo 25/11/2011
Awesome!
starstarstarstarstarstarstarstarstarstar Garrood 23/11/2011