Stay in Control: Real-Time Tracking at Your Fingertips with Consumer+

These days, online shopping is a part of everyday life, and it's not just about the convenience of delivery. People now expect to be able to track their orders from the moment they place them. In fact, 91% of consumers track their packages to stay updated on where their items are.

Imagine ordering something and watching its journey unfold in real time. It could be a highly-anticipated gadget or a last-minute gift; knowing exactly where your package is brings peace of mind. 

Tracking packages has become something people rely on - it gives customers a sense of control and keeps them engaged from the moment they place their order to the second it arrives at their door.

The Status of Last Mile Delivery

In a recent Bringg survey, they found that consumers demand convenience, control, and flexibility when it comes to delivery. 

According to the report, "Retailers will need to offer multiple flexible delivery options, as consumers expect convenience and control, demanding flexible delivery options, transparent communications, all at an affordable price."

This rising expectation has a direct impact on purchasing decisions, with many customers abandoning their carts due to a lack of clear delivery options.

Real-Time Tracking with Consumer+

With Consumer+, Australia's newest last-mile delivery service, keeping an eye on your deliveries is easy. Whether you're sending a package to a friend or running a business, Consumer+ gives you real-time tracking on every delivery. It's not just about knowing when your order leaves the warehouse or when it's delivered. 

Consumer+ shows you each step of the way.

The system is designed to be simple - it gives you automatic updates from when the order is placed until it arrives. No more wondering where your package is—Consumer+ makes sure you always know exactly what's going on with your delivery.

Track Every Step in Real Time—Start Shipping Smarter Today!

Consumer+ is Australia's most seamless last-mile delivery service.

Get a Quote Now

Key Features of Consumer+

Real-Time Tracking

With Consumer+, keeping an eye on your deliveries is effortless. The system provides automatic updates at each step of the delivery process, from warehouse to doorstep. No more guesswork—you and your customers always know exactly what's happening with each package.

Transparent Pricing

We've eliminated hidden fees that can frustrate customers and complicate your operations. Consumer+ offers clear, upfront pricing that helps you manage costs effectively and build trust with your customer base.

Reduced WISMO Calls

One of the biggest challenges for businesses is dealing with WISMO (Where Is My Order?) calls. It's no surprise that 28% of retailers report WISMO calls as a significant issue in their last-mile operations. These inquiries can flood customer service teams, taking up valuable time and resources. Consumer+ significantly reduces WISMO calls by providing customers with clear, real-time updates, freeing your team to focus on more critical tasks.

3 Benefits for Your Business

Improved Customer Satisfaction

When customers have access to reliable tracking, they feel more confident about their purchases. This improved experience often leads to increased brand loyalty and repeat business.

Operational Efficiency 

Real-time tracking doesn't just help customers—it helps your business too. With Consumer+, you can streamline your last-mile operations by having a clear view of all deliveries. This reduces logistical headaches and ensures timely completions.

Cost Savings 

Consumer+ drives down expenses in multiple ways:

• Fewer WISMO calls reduce customer service costs.
• Transparent pricing enables accurate budgeting and eliminates surprise fees.
• Clear costs allow for optimised shipping decisions.
• Reduced administrative overhead from simplified billing.
• Improved cash flow management through precise cost allocation.

How Consumer+ Compares to Other Solutions

While many delivery services offer basic tracking, Consumer+ stands out with its:

• Transparent pricing model
• Real-time updates at every stage of delivery
• User-friendly interface for both businesses and customers
• Integration capabilities with your existing systems (by the way, it's already activated on your C&F account too!)
• Focus on reducing WISMO calls and improving operational efficiency

Boost Your Business with Consumer+

If you're looking to improve your delivery process and offer customers a better experience, it's time to consider your delivery options. Consumer+ helps businesses meet these demands with reliable, real-time tracking and transparent pricing. We've eliminated the hidden fees that can frustrate customers.

The result? Happier customers, lower operating costs, and more time to focus on what really matters—growing your business. 

Now is the time to stay in control of your deliveries and offer a better experience to your customers.

With the benefits of real-time tracking, reduced customer service costs, and clear pricing, Consumer+ helps retailers stay competitive in a challenging market. Now is the time to stay in control of your last-mile deliveries and offer a better experience to your customers. 

Getting Started with Consumer+

Getting started with Consumer+ is simple:

1. Contact our team for a customised quotation

2. Integrate Consumer+ with your existing systems

3. Start enjoying the Consumer+ benefits!

Don't let delivery challenges hold your business back. With the benefits of real-time tracking, reduced customer service costs, and clear pricing, Consumer+ helps you stay competitive in a challenging market.

Try Consumer+ today and give your customers the transparency and tracking they deserve.

Track Every Step in Real Time—Start Shipping Smarter Today!

Consumer+ is Australia's most seamless last-mile delivery service.

Get a Quote Now