To our knowledge, we are the only carrier and freight company in the world that gives you a guaranteed customer service response.
Couriers and Freight prides itself on being one of the few carrier and freight companies that guarantee we’ll get back to you when you contact us with a question about your shipment. Not only do we guarantee we’ll get back to you we do so within a specified time. You can be confident we’ll answer your question quickly and better still our ticket system allows you to track where your query is at.
Like all aspects of our business Couriers and Freight delivers on transparency and using cutting edge technology to help your customers get the information they need when they need it.
We also understand that when you have a question about shipping you need an answer without having to wait unreasonable time frames for an answer which is why we’ve created a ticket system that allows you to track what stage your query is at. The table below outlines the most common ticket enquiries:
