Business Courier Help

For businesses who want to take the difficulty and cost out of managing freight.

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Business Courier Help

If you’re a business who is looking for ways to make your freight work easier, cheaper and more responsive to your customers, Couriers and Freight is here for you. We work with businesses by analysing their supply chains, listening and understanding their requirements and identifying ways they can improve efficiency and cut costs without impacting on their on time delivery performance. This industry know-how and analysis is combined with our extensive network of over 60 freight providers who allow us to provide discounted rates to our customers. To talk about how Couriers and Freight can help with your business courier needs call 1300 101 110 or read about our services below.

A courier delivering a package.

Couriers and Freight's Technology Aims to Reduce Overall Freight Spend by as Much as 65%

Savings on freight, waiting time and charges

65%

Less time on manual data entry

90%

Reduced Invoice Errors

98%

Reduced wait times with customer service

85%

Full Truckload Freight Quotes Across Australia

Finding a full  truckload freight provider can be frustrating as there are many options who provide services at different rates and may not always have the right vehicle you need when you need it. This frustration costs you time and money as it can cause delays and you may not be getting the best rate. 
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Couriers and Freight has built trusted partnerships with carriers Australia wide so that our software can quickly and transparently sift through hundreds of quotes to provide you the best ones that suit your budget and time requirements. 
We also have the network so that if one provider doesn’t have the vehicle you need we can quickly find you another who does. Our relationships and buying power mean you’ll never pay more than you need to for heavy haulage regardless of where you’re shipping to. 
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Sign up today and get instant access to our discounted rates or speak to one of our full truckload freight experts to see how we can help you business save.

Couriers and Freight Is Your Business Courier Partner

Couriers and Freight makes sending freight simpler, faster and more cost-effective regardless if its going across town, across the country or across the world. We are leaders in the cargo freight software market offering the world’s first global billing system and a guaranteed customer service response system. This gives our customers the peace of mind that they’ll be able to use one system even if they have multiple offices and the confidence to find out exactly where their freight is and address any issues quickly. Couriers and Freight’s software is also simple to use and allows you to quote, book, track and manage all from one dashboard. You also don’t have lock-in commitments to any one freight provider meaning you can always get the best deal. Sign up today or speak to one of our business courier experts to see how we can help you business save. Our range of courier services include:

Pallet Service Description
Timed Deliveries For shipments such as fresh produce and perishable items where time delivery certainty is needed.
Next-Day Deliveries For urgent shipments that must be delivered the day after pick-up.
Economy Deliveries A cost effective and reliable freight option.
Reverse Collections If you need to coordinate the return of goods.
Bulk-Break Shipments For products that need to be loaded onto pallets for shipment in containers.
Rail Deliveries Freight solution where certainty of regular departures are required.
From To
Daily ex Sydney Melbourne, Brisbane Adelaide, Perth, Canberra, and Darwin
Daily ex Melbourne Adelaide, Brisbane, Canberra, Darwin, Perth, and Sydney
Daily ex Brisbane Adelaide, Canberra, Darwin, Melbourne, Perth, Sydney
Daily ex Adelaide Brisbane, Canberra, Darwin, Melbourne, Perth, and Sydney
Daily ex Perth Adelaide, Brisbane, Canberra, Darwin, Melbourne, and Sydney

Contact one of our experts if you have to move freight from other destinations as Couriers and Freight also services major regional centres. Couriers and Freight understands an efficient and successful full truckload shipping supply chain relies on more than costs alone. An efficient supply chain also needs to factor in reliability, speed, safety and more which is why our data driven software balances all these factors. Our intelligent supply chain software works with your existing solutions to give you total visibility of costs, transit times and tracking to ensure your goods arrive in time every time. Trust Couriers and freightClick here to organise a call back from one of our full truckload freight services team or call 1300 101 110.

Next Flight Service Description
Domestic For urgent freight that needs same day delivery across Australia. Service operates around the clock seven days a week.
International For time critical freight that needs urgent delivery across the world. Service operates 24 hours per day seven days a week.
Hourly Hire Service Description
Permanent Fleet For regular freight runs to ensure delivery and costs stay under control.
Ad Hoc For times when you need to replace a driver who is sick or on leave, or to upscale your fleet to manage additional freight.
Courier Service Description
Express Road An express service for the reliable and secure way to transport cartons and other packages Australia wide - fast.
Economy Road A reliable and cost-effective way to express deliver packages Australia wide.
Overnight Express For urgent freight jobs that need to be delivered the day after pick-up.
Courier Service Description
Local Point-to-Point Same day metro couriers for goods that need to be sent across town or for fast and off-peak deliveries including same day, four hour, two hour and hourly hire.
Same day Time Critical / Next Flight A time critical delivery service for shipment of goods to the door anywhere in Australia as soon as possible.
Overnight Express / Priority Express When you need your packages to be delivered the next business day.
Road A reliable and cost-effective way to express deliver packages Australia wide.
Courier Satchels A service that delivers a range of satchel sizes between metropolitan and regional locations.
Interstate Courier / Domestic Express Courier A service to deliver packages between states.
Interstate Pallet Courier A national road pallet service for bulk shipments.
Time Definite Courier For when your goods need to be delivered by a certain time. Delivered through a nationwide network of interstate next day couriers by 9am, 10am and 12 am.
International Courier including Express Courier, Economy Air, Air Freight and Sea Freight A service to deliver freight to more than 220 countries.
Overnight Service Description
Overnight Express The overnight service that gets your freight delivered next day Australia wide.
Overnight by 9am Like it says, overnight freight delivered next day by 9am.
Overnight by 10am For overnight freight delivered by 10am the next day.
Overnight by 12pm An overnight freight service for goods that need to be delivered by 12pm next day.
Overnight Service Description
Overnight Express The overnight service that gets your freight delivered next day Australia wide
Overnight by 9am Like it says, overnight freight delivered next day by 9am
Overnight by 10am For overnight freight delivered by 10am the next day
Overnight by 12pm An overnight freight service for goods that need to be delivered by 12pm next day
Interstate Service Description
Economy Road For any non-urgent freight shipments
Road Express For those urgent freight movements that need to be delivered on a certain day
Sensitive Road Express For those freight movements that require more care with tail lift pick-ups or delivery on a certain day
Technology Express Premium This is the full service for your premium goods providing tail-lift delivery, two-man teams, and a white glove approach
Taxi Truck Courier Services Description
Metro Same Day Book by 10am for same delivery by 5pm.
Overnight The overnight service that gets your freight delivered next day Australia wide.
Metro Express Courier Delivery times of 4 hours, 3 hours, 2 hours, and direct.
Metro Taxi Truck Delivery times of 5 hours, 4 hours, 3 hours, and direct.
Metro Semi-Trailers and B-Doubles Delivery times charged by hourly use.
Exclusive Hire Minimum four hours for exclusive use of driver and transport.
Air Freight Service Description
Local point-to-point Same day metro couriers for goods that need to be sent across town or for fast and off-peak deliveries including same day, four hour, two hour and hourly hire.
Same day Time Critical / Next Flight A time critical delivery service for shipment of goods to the door anywhere in Australia as soon as possible.
Overnight Express / Priority Express When you need your packages to be delivered the next business day.
Road A reliable and cost-effective way to express deliver packages Australia wide.
Courier Satchels A service that delivers a range of satchel sizes between metropolitan and regional locations.
Interstate Courier / Domestic Express Courier A service to deliver packages between states.
Interstate Pallet Courier A national road pallet service for bulk shipments.
Time Definite Courier For when your goods need to be delivered by a certain time. Delivered through a nationwide network of interstate next day couriers by 9am, 10am and 12 am.
Fast time definite by
9am For delivery next day so your goods arrive at the start of business.
10am For next day delivery so your goods arrive mid-morning.
12pm For delivery next day so goods arrive by lunchtime.

These times are guaranteed in most Australian capital cities and suburbs. Our freight management software allows you to easily track goods throughout transit. Our network of time definite freight providers covers all major Australia cities and regional centres so you can be confident we have the coverage needed to get your product where it needs to - reliably and cost effectively. By connecting with Couriers and Freight’s team of experts they can analyse and customise a solution that best meets your time and budget requirements.

Service Description
Express For freight that needs to be delivered within three to four and a half hours across metropolitan areas.
Immediate For urgent freight to be delivered within one to two hours from pick up.
Vehicle Type Vehicle GVM Pallet Capacity
1T Van + Man ≤ 2.8T 1 - 2
2T Van + Man ≤ 3.5T 1 - 2
3T Van + Man ≤ 3.5T 3
4T Pan + Man ≤ 4.5T 3 - 6
4T Tray + Man ≤ 4.5 3 - 6
6T Tautliner + Man ≤ 10.4T 8
6T Hydraulic + Man ≤ 10.4T 8
8T Tautliner + Man over 8T under 15T 10
8T Hydraulic + Man over 8T under 15T 10
12T Tautliner + Man Rigid vehicle with 3 or more axles and a GVM of more than 8 tonnes. 12
12T Hydraulic + Man Rigid vehicle with 3 or more axles and a GVM of more than 8 tonnes. 12
14T Tautliner + Man Rigid vehicle with 3 or more axles and a GVM of more than 8 tonnes. 14
14T Hydraulic + Man Rigid vehicle with 3 or more axles and a GVM of more than 8 tonnes 14
Prime Mover Single Can tow a trailer over 9T N/A
Prime Mover Double Can tow a trailer over 9T N/A
Semi-Trailer Tray 22.5T 20-24
Semi-Trailer Taut 22.5T 20-24
Semi-Trailer Mezz 50T N/A
BDouble-Tautliner 50T 32-36
BDouble-Mezz 50T N/A
Extra Man N/A N/A

Service up to 1 Tonne

Standard: 4 Hour
VIP: 3 Hour
Express: 2 Hour
Direct: First available

Taxi Truck

Standard: 5 Hour
VIP: 4 Hour
Express: 3 Hour
Direct: First available
Hourly: Exclusive hire
Services under 1 tonne
Vehicle Max Dead Max Length Max Width Max Height No. of Pallets Cubic
Car Front Seat 25kgs 1m ---- ---- 0 ----
Car Rear Seat 50kgs 1m ---- ---- 0 ----
Car Boot 75kgs 1m ---- ---- 0 ----
Station Wagon Boot 100kgs 1.2m ---- ---- 0 ----
Station Wagon Seats Down 125kgs 1.2m ---- ---- 0 ----
Small Van 1 250kgs 1.5m ---- ---- 0 ----
Small Van 2 350kgs 2m ---- ---- 0 ----
UTE 250kgs 1m ---- ---- 1 ----
UTE 2 350kgs 2m ---- ---- 0 ----
1T Van 650kgs 2.4m ---- ---- 0 4m3
1T Tray 750kgs 2.4m 1.2m 1.8m 1 to 2 ----
1T with Pipe Racks 300kgs 4.0m 1.2m ---- 1 to 2 ----
Services over 1 tonne
Vehicle Max Dead Max Length Max Width Max Height No. of Pallets Cubic
2 Tonne 1500kgs 3.6m 2m 2m 2 10m3
4 tonne 4000kgs 4.0m 2.4m 2.0m 3 to 6 18m3
6 Tonne 5500kgs 4.8m 2.4m 2.0m 8 to 10 25m3
6 Tonne Crane 5500kgs 5.4m 2.4m 2.0m 8 to 10 25m3
8 Tonne 7500kgs 6.0m 2.4m 2.0m 10 to 12 30m3
8 Tonne Crane 7500kgs 6.0m 2.4m 2.0m 10 to 12 30m
12 Tonne 11,500kgs 7.2m 2.4m 2.0m 12 36m3
12 Tonne Crane 11,500kgs 7.2m 2.4m 2.0m 12 36m3
14 Tonne 13,500kgs 8.4m 2.4m 2.6m 14 50m3
Semi Trailer 2000kgs 12.2m 2.4m 2.6m 20 76m3
Hydraulic Tail gates also Avilable

Freight Types We Move via Road Freight:

  • FMCG
  • Steel products
  • Packaging
  • Food and food froducts
  • Dangerous goods
  • Carton and satchel freight
  • E-commerce products
  • Pet upplies
  • Wholesale supplies
  • Medical, hospitality, cleaning and PPE
  • IT products and equipment
  • Liquids and gas
  • Bulk commodities
  • Vehicles and parts
  • Machinery and equipment
  • Personal effects
  • Palletised freight
  • Health, beauty and fitness
  • Furniture, gym equipment and bulky goods
  • Building and construction products
  • Beverages
  • And more

Pallet Sizes

If you are unsure about which pallet is suited to you call our expert team who can talk through your requirements and match them to the best solution. Couriers and Freight software is an all in one solution allowing customers to source quotes, book, manage, track shipments and gives you access to round-the-clock customer support with responses received within set times. Sign up today and get instant access to our discounted rates or speak to one of our pallet courier freight experts to see how we can help you business save.

Pallet Size Dimensions Max Weight
Quarter 120cm x 120cm x 60cm 250kg
Half 120cm x 120cm x 100cm 500kg
Full 120cm x 120cm x 220cm 1000kg
Full Plus 120cm x 120cm x 240cm 1000kg
Custom Any Any

Vehicle Range

The beauty of a by the hour fleet is you can not only upscale or downsize freight volume but also capacity. Couriers and Freight can help you coordinate a wide range of transport vehicles, including trays, tautliners, vans, pantechs, semi-trailers and specialised vehicles such as hydraulic tailgates and crane trucks.

Motorcycle

Satchels, envelopes, documents, small packages and parts.

  • Length: Up to 1.0 metre
  • Width: C1 0 to 25kg (front seat), C2 26 to 50kg (rear seat), C3 51 to 75kg (boot)

Courier

Satchels, envelopes, documents, small packages and parts.

  • Length: Up to 1.0 metre
  • Weight: C1 0 to 25kg (front seat), C2 26 to 50kg (rear seat), C3 51 to 75kg (boot)

Station Wagon

For loading in the rear compartment.

  • Length: Up to 1.2 metres
  • Weight: W1 76 to 100kg (tailgate),W2 101 to 125kg (seats down)

Small van

Loads that occupy no more than half of a 1 ton van.

  • Length: Up to 1.5 metres
  • Weight: V1 126 to 250kg (1/3)
  • Length: Up to 2.0 metres
  • Weight: V2 251 to 350kg (1/2)

UTE

1 skid or a load that occupies up to half of the ute.

  • Length: Up to 1.5 metres
  • Weight: F1 126 to 250kg (1/3)
  • Length: Up to 2.0 metres
  • Weight: F2 251 to 350kg (1/2)

1 Ton Van

Loads that occupy over half of a 1 ton van.

  • Length: Up to 2.4 metres
  • Weight: 1TE 350 to 650kg (2/3)

1 Ton Tray

Up to one pallet.

  • Length: Up to 2.4 metres
  • Weight: 1TF 350 to 750kg
  • Pipe Racks: 4 metres
  • Weight: 10kg

1 Ton Truck

Up to one pallet.

  • Length: Up to 2.4 metres
  • Weight: 750kg
  • Cubic: 4m³

2 Ton Truck

Up to two pallets.

  • Length: Up to 4 metres
  • Weight: 75
  • Cubic: 4m³ to 10m³

4 Ton Truck

Four to six pallets.

  • Length: Up to 4 metres
  • Weight: 1501kg to 4500kg
  • Cubic: 12m³ to 18m³

6 Ton Truck

Eight to ten pallets.

  • Length: Up to 4.8 metres
  • Weight: 4501kg to 5500kg
  • Cubic: 20m³ to 25m³

Ten to twelve pallets.

  • Length: Up to 6 metres
  • Weight: 6000kg to 7500kg
  • Cubic: 25m³ to 30m³

12 Ton Truck

Twelve to fourteen pallets.

  • Length: Up to 7.3 metres
  • Weight: 8000kg to 11,500kg
  • Cubic: 30m³ to 36m³

Semi-trailer

Twenty pallets.

  • Length: Up to 12.2 metres
  • Weight: 12000kg to 20,000kg
  • Cubic: 56m³ to 64m³

Get a domestic courier freight quote

Access our extensive network of major wholesalers, airlines and domestic courier service providers to get a quote and book the best domestic courier for your freight. 
Click here to get an instant domestic courier quote or call 1300 101 110 to talk to one of our Australian-based freight specialists to help you simplify, reduce and optimise your shipment no matter what you’re shipping.
Regardless of the courier or freight services provider you use, Couriers and Freight works with you to optimise your supply chain. Speak to one of our experts today. 

Overnight and next day freight

Do you need to send freight door to door overnight or next day Australia wide? Tap into Couriers and Freight’s Australia wide network of freight partners who can proper fast premium next day or overnight service.

Couriers and Freight offer extensive overnight and next day freight services that will get your freight reliably to its destination when you need it:

Visit our Overnight Courier and Shipping page for more information on Couriers and Freight’s overnight courier service.

Couriers and Freight Is Your Business Courier Partner

Couriers and Freight makes sending freight simpler, faster and more cost-effective regardless if its going across town, across the country or across the world. We are leaders in the cargo freight software market offering the world’s first global billing system and a guaranteed customer service response system. This gives our customers the peace of mind that they’ll be able to use one system even if they have multiple offices and the confidence to find out exactly where their freight is and address any issues quickly. Couriers and Freight’s software is also simple to use and allows you to quote, book, track and manage all from one dashboard. You also don’t have lock-in commitments to any one freight provider meaning you can always get the best deal. Sign up today or speak to one of our business courier experts to see how we can help you business save. Our range of courier services include:

Overnight Service Description
Overnight Express The overnight service that gets your freight delivered next day Australia wide
Overnight by 9am Like it says, overnight freight delivered next day by 9am
Overnight by 10am For overnight freight delivered by 10am the next day
Overnight by 12pm An overnight freight service for goods that need to be delivered by 12pm next day
Interstate Service Description
Economy Road For any non-urgent freight shipments
Road Express For those urgent freight movements that need to be delivered on a certain day
Sensitive Road Express For those freight movements that require more care with tail lift pick-ups or delivery on a certain day
Technology Express Premium This is the full service for your premium goods providing tail-lift delivery, two-man teams, and a white glove approach

A courier handing a box to a happy woman.

Choose the right vehicle for your all your Express Couriers and Taxi trucks

CONTENT TBC

The Way Forward

Visibility and control every step of the way

End-to-end visibility, predictable delivery times and improved delivery experience. Keeping your customers happy every step of the way.

Skip the hassle of multiple freight companies

Dealing with multiple transport companies can be time consuming and frustrating. With Couriers and Freight we do all the hard work for you.

We are an extension of your business

With Couriers and Freight you gain a professional committed partner that works with you to design, optimise and manage courier solutions to increase your bottom line.

Exclusive hire services in the following metropolitan cities:

Couriers and Taxi Truck Frequently Asked Questions:

What time is cut off for booking an exclusive hire service?

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  • Exclusive hire is a dedicated vehicle that works as directed with a min 4 hours.  
  • You can book a vehicle for same day or next day. However the more time you can provide the better.

Can I book a tail lift service?

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Yes. Keep in mind that there are maximum weight s and dimensions a tail lift can handle. Here are some important things to consider when booking a tail lift service.

  • The min vehicle size for a tail lift is a 4 tonne.
  • Trucks with a tuck away tail lift can only take up to 500kgs and 1.2x2.0mx 2.0m
  • Trucks with a full tail lift (usually found on 8T and above trucks) 2.4m x 2.0 x 2.0m
  • Semi-trailers with tail lift are not a normal vehicle you can book.

Can the driver call the pickup or delivery address?

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Some carriers can other will not. Keep in mind there are charges for the driver using their mobile phone.

What about loading and unloading?

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  • As these drivers are working exclusively for you they will pick up and deliver everything they are given as part of three service. If it's safe and they have the available time on the road still available.
  • If a driver must use a toll to deliver your freight these will be passed on.

Can I get a driver to do a milk run or multi drop?

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Yes, multi drop and milk runs are an efficient way to have your deliveries completed in a fast efficient way. If the run is condensed a run driver can do between 10 - 15 drops per hour.

What time is cut off for booking an exclusive hire service?

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1. The cost of shipping a full container will depend on:

     a. What country is the shipment going to and from?  

    b. Where the container is getting picked up from or delivered?

    c. The shipping terms or intercoms.

    d. The time of the year the freight is shipped.

    e.  Availability and space on the shipping vessel.

    f. Is the container picked up or delivered on a standard skel trailer or does a side load required?

    g. Will my shipment fit on a plan or does it need to be driven?

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2. Additional services to get your goods collected or delivered. such as:

    a. Side loader required at pick up or delivery.  

    b. Container pack or unload

    c. Contains dangerous goods

    d. Contains lithium batteries.

    e. Do you need a time slot for pick up or delivery?

    f.  Does it need to be delivered by a certain time?

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I run my own fleet can I get a driver to replace him or to handle additional freight?

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Yes, you can book a driver to come in for a min 4 hours and work as directed. They will be an extension of your business.

What happens if a driver cannot deliver the freight?

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  • If a driver can not deliver the freight the driver can hold overnight and retry the next day. Please not charges apply.
  • Or they can return their freight and again charges apply.
  • Or deliver to a different address.

How much does it cost for an express courier or taxi truck

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Working out the costs for an overnight express courier in Australia will depend on a variety of factors. Such as:

1.  Distance from pick up to delivery. The further the distance the higher the price.

2. Weight and dimensions of the freight. The bigger the freight is the more it will cost to move.

3. The time frame to complete the shipment. The shorter the time frame the more it will cost.

How should I pack my freight?

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Packing your freight correctly for transport is important to ensure your goods get to where they need to be without be lost or damaged.  

  • Packing your freight correctly for transport is important to ensure your goods get to where they need to be without be lost or damaged.
  • For a full packaging guide please click here.

What should I watch out for?

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  • Be accurate on your weights and dimensions. Do not underestimate your weights and dimensions. Firstly, it can be dangerous under-estimating your weights and dimensions.  
  • Under chain of responsibility as the shipper you are the first link in the chain. If you miss declare your goods and someone is injured or killed ultimately you could be prosecuted.

What time is cut off for booking an exclusive hire service?

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Up to 1 tonne

The cut off times are as follows:

  • Up to 1T: Standard:  1:00PM to 2:00pm
  • VIP:  2:00 to 3:00PM
  • Express: 3:00 to 4:00PM
  • Direct:  5:00pm

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Trucks

Should be booked the day before to guarantee a same day pick up. However, the cut of times are:

  • Up to 1T: Standard:  1:00PM to 2:00pm
  • VIP:  2:00 to 3:00PM
  • Express: 3:00 to 4:00PM
  • Direct:  5:00pm

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Can I book a tail lift service?

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Yes. Keep in mind that there are maximum weight and dimensions a tail lift can handle. Here are some important things to consider when booking a tail lift service.

  • The min vehicle size for a tail lift is a 4 Tonne.
  • Trucks with a tuck away tail lift can only take up to 500kgs and 1.2x2.0mx 2.0m.
  • Trucks with a full tail lift (usually found on 8T and above trucks) 2.4m x 2.0 x 2.0m.
  • Semi-trailers with tail lift are not a normal vehicle you can book.

Can the driver call the pickup or delivery address?

arrow down

Some carriers can other will not. Keep in mind there are charges for the driver using their mobile phone.

What about loading and unloading?

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  • You must make sure your goods are ready for collection and there is someone there to receive the goods. If not, you may be charged waiting time. Each vehicle class has different included loading and unloading time. Up to 1 tonne include 5 mins, up to 4 tonne includes 10mins, up to 14 tonne 30mins and semi-trailers 45mins.
  • If a driver is required to hand unload your freight you may be charged a hand unload fee.
  • If a driver must use a toll to deliver your freight these will be passed on.

Can I get a driver to do a milk run or multi drop?

arrow down

Yes, multi drop and milk runs are an efficient way to complete your deliveries in a fast efficient way. If the runs are condensed a run driver can do between 10-15 drops per hour.

I run my own fleet can I get a driver to replace him or to handle additional freight?

arrow down

Yes, you can book a driver to come in for a min 4 hours and work as directed. They will be an extension of your business.

What happens if a driver cannot deliver the freight?

arrow down
  • If a driver can not deliver the freight the driver can hold overnight and retry the next day.
  • Or they can return their freight and again charges apply.
  • Or deliver to a different address.

Do overnight express services travel via air or road?

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Domestic overnight express travels via road and air. The carriers use both methods depending on where the goods are picked up from and delivered to.

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How should I pack my freight?

arrow down
  • Packing your freight correctly for transport is important to ensure your goods get to where they need to be without be lost or damaged.
  • For a full packaging guide please click here.

What should I watch out for?

arrow down
  • Be accurate and do not underestimate your weights and dimensions. It can be dangerous under-estimating your weights and dimensions.  
  • Under chain or responsibility as the shipper you are the first link in the chain. If you miss declare your goods and someone is injured or killed ultimately you could be prosecuted.

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